Topp Business Solutions
Provides 3D printing services and solutions including FDM, SLA, and SLS technologies for industrial applications
- CEO / Founder
- Paul Falzett
- Team Size
- 51-200
- Stage
- Active
- Latest Round
- Bootstrapped
Technology & Products
Key Products
3D Printing Services; Managed Print Services; IT Services; Document Management Solutions; Imaging Systems
Technological Advantage
Over 60 years of office systems experience, third-generation family leadership, 95% customer satisfaction score, 97% first-fix rate for service calls
Differentiation
Value Proposition
Comprehensive office automation and 3D printing solutions with 95% NPS score and 97% first-fix rate for service calls
How They Differentiate
Largest office automation dealer in Northeastern Pennsylvania region, comprehensive service model with 97% first-fix rate, digital technology portal for demonstrations, family-owned business with 60+ years of experience
Market & Competition
Target Customers
Industrial businesses, healthcare organizations, legal firms, educational institutions
Industry Verticals
Healthcare; Legal; Education; Industrial Manufacturing; Professional Services
Competitors
Xerox; Canon Solutions America; Ricoh USA; Konica Minolta
Growth & Milestones
Growth Metrics
Over 8,000 businesses currently partner with Topp Business Solutions; 95% NPS Score; 97% first-fix rate for service calls; 24,000+ service calls expedited annually
Major Milestones
Founded in 1957 as Topp Copy Products; Combined all divisions under Topp Business Solutions name in 2000; Expanded to six offices throughout the region; Third generation of Falzett family involved in leadership
Notable Customers
Over 8,000 businesses in the region; Healthcare organizations; Legal firms; Educational institutions