Refund Policy

1. Our Refund Guarantee

AMPulse stands behind its product. We offer a full 14-day money-back guarantee on all paid plans. If you are unsatisfied for any reason within 14 days of a payment, we will refund that payment in full. You do not need to give a reason.

2. Eligibility

You can request a refund of any payment within 14 days of the payment date. This covers monthly and annual Pro and Enterprise subscriptions, including renewal payments.

Refunds are not available for the free Explorer plan, as no payment is collected for that tier.

3. How to Request a Refund

To request a refund, send an email to our support team with the following information:

We aim to respond to all refund requests within one business day.

4. Processing

Once your refund request is approved, the refund will be processed within 5–10 business days and credited to your original payment method. Processing times may vary depending on your bank or card issuer.

You will receive an email confirmation once the refund has been initiated. If you do not see the credit after 10 business days, please contact us and we will investigate.

5. Subscription Cancellation

You may cancel your subscription at any time from your account settings. When you cancel:

• You retain full access to all paid features until the end of your current billing period
• No further charges will be made after cancellation
• At the end of the billing period, your account will be automatically downgraded to the Explorer (free) tier

Cancellation is separate from a refund request. Cancelling your subscription stops future billing but does not automatically trigger a refund for the current period. To request a refund, please follow the steps in Section 3.

6. Bookmarks After Cancellation

Your saved bookmarks and company lists are preserved for 90 days after your subscription ends. If you resubscribe within that period, your bookmarks will be fully restored.

After 90 days, bookmarks associated with a cancelled paid account may be permanently deleted. We recommend exporting any important data before your subscription lapses.

7. Changes to This Policy

We may update this Refund Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date. Your continued use of the Service after changes indicates acceptance of the updated policy.

8. Contact

If you have questions about this Refund Policy or your subscription, please reach out: